CRM & Accounting: 5 Benefits of Integrated Brokerage Back Office
To take your brokerage to the next level, you must graduate from using disparate spreadsheets to track leads, accelerate deal flows, and calculate commissions. Two of the most critical, and often most expensive, functionalities your brokerage needs to remain competitive: CRM and Accounting.
In order to grow your brokerage, you must acquire and onboard more real estate agents so they can increase sales volume, and improve your bottom line. Sounds simple, right?
One of the best ways to bring on more agents and continuously support their development and growth is through advanced technology. An integrated back office platform ensures you no longer need to train your agents on multiple disconnected systems. This is important to recognize because when brokerages reach the 30-50 agent threshold, they typically experience a common inflection point. Brokerages grow out of the technology stacks that previously served them during their “teenage” years, and now, it's time to offer agents both broader and deeper functionality across core features.
To take your brokerage to the next level, you must graduate from using disparate spreadsheets to track leads, accelerate deal flows, and calculate commissions. Two of the most critical, and often most expensive, functionalities your brokerage needs to remain competitive: CRM and Accounting.
Although CRM and Accounting are equally fundamental to brokerage performance, these two software categories are usually sold by completely different vendors. As a result, the systems are not integrated and don’t play nicely together, forcing agents to jump from one system to another to execute their most important tasks.
Keep reading to discover how you can eliminate agent frustration and boost productivity with a robust back office that integrates your CRM and Accounting systems.
5 Advantages of a Fully Integrated Back Office Platform
- Accelerate Deals
With a fully integrated CRM system, agents can confidently accelerate deal flows by seamlessly utilizing all contact and transaction data from one place. In addition, agents can track and store lead sources, such as your website or social media, to customize and automate outreach across various channels. - Gain Oversight
By connecting CRM and Accounting systems, lead managers and brokers can easily reassign contacts from one agent to another. Managers can distribute leads based on preference with infinite lead routing options, and you can track all lead, email, phone, and text messaging activity. Even better, an integrated system ensures that commission structures are attached to the appropriate agent across all CRM activities. - Communicate Effectively
Team leaders can communicate systematically and efficiently with leads, clients, and agents throughout the entire process. Integrated CRM and Accounting software helps brokerages achieve well-organized, streamlined transactions every time. - Automate Complex Commission Calculations
An integrated back office system allows brokers and administrative staff to fully automate the commission calculations of even the most complex structures. By pulling in crucial CRM data, brokers easily and quickly create Disbursement Authorizations (DAs) and Commission Disbursement Authorizations (CDAs). Build a scalable commission system in the palm of your hand. - Simplify Tedious Bookkeeping
Getting “the books” in order can feel like the most arduous of tasks, especially when you’re forced to string together multiple systems to get the data you need. However, by integrating your CRM and Accounting systems with a comprehensive back office platform, you can track all your brokerage expenses down to the individual transaction or vendor.
Save money on bookkeeping expenses with a platform that does all of the calculations for you. A back office platform like TotalBrokerage, enables your agents to manage their tax deductions and expenses, including lockboxes, advertising costs, etc. Brokers can easily oversee agent reimbursements for E&O (errors and omissions) insurance, transaction fees, yard signs, etc.
The Only CRM & Accounting Software Designed for Brokerages
As your brokerage grows, offering your agents world-class technology that’s easy to use and highly effective ensures your success. Today, the average brokerage uses 12 different tools across more than 80 categories to operate day-to-day activities. Consolidate software vendors and save budget by implementing one system that integrates your CRM, Accounting, and other vital functions like Transaction Management, E-signature, and Email Marketing.
TotalBrokerage is the only brokerage back office system designed to be your new competitive edge. Our advanced CRM tooling enables your agents to reach prospects anytime through email or text, and broadcast listings effectively. With TotalBrokerage’s integrated Accounting feature, you can simplify your agents’ commission structure once and for all. Easier for you and better for agents.
If you’re ready to scale your brokerage business, request a personalized demo of the TotalBrokerage back office platform today. We look forward to showing you what’s possible.