How to Be the Best-Known Agent in Your Market
How do real estate agents become more recognizable in their community? What steps do you take to ensure you're the first person clients call when they are thinking about buying or selling a home?
Data reported by the National Realtor Association shares that there are more than 3 million active real estate licenses in the U.S. Yet, from our research, the average American knows just three local real estate agents. Most markets are saturated with far more than this, but some agents simply don't stand out.
If it's true that consumers have such limited awareness of nearby agents, how do real estate agents become more recognizable in their community? What steps do you take to ensure you're the first person clients call when they are thinking about buying or selling a home?
The answer is simple. Leverage an effective customer relationship management (CRM) system that enables you to do the following:
- Build awareness of your business
- Grow your "owned" marketing list
- Create useful and unique content
Standing out starts with having the right tools. Here's how.
Leverage Your CRM to Build Awareness
A CRM, or customer relationship management is a powerful tool that does the heavy lifting for you so you can focus on building better relationships with your current and prospective clients. With it, you can create email campaigns, manage your growing contact list, and organize files. Using a CRM can help you build awareness in numerous ways:
- Utilize your logo and branded graphics, to help build a recognizable brand.
- Run your social media accounts seamlessly and automatically.
- Tell your story through personalized messages to your leads and contacts.
CRM helps you manage relationships by keeping all necessary information and conversations organized. It features transaction management, for example, that lets you create and maintain documents and forms for your clients.
You can also log all of your interactions with each client in the system. That way, when a client says, "Do you remember our conversation two weeks ago," you really can find out what they are talking about and build that relationship.
The CRM helps you build your real estate brand, foster connections, and streamline all communications with your current and prospective clients efficiently. A high-quality, sophisticated CRM also helps you with marketing, lead management, commissions, and e-signatures, too.
Grow Your "Owned" Marketing List
Posting on social media is helpful, but you don't truly "own" your social media contact lists. In contrast, you do "own" the marketing list you build from the top down. That's generally done through email marketing. It is one of the most important tools to keep your name in the market and your relationships strong.
Building an email list allows you to communicate through your owned channel. You're not controlled by social media algorithms or ad placement. Rather, you control what you say, how you say it, and when you send messages.
Your email list also provides a wealth of information about your clients and the market in general. It can help you better understand your audience. For example, tracking communications allows you to see what your prospective clients respond to and read and what they don't.
Here are more reasons an email list can set you apart from your competition, according to The Ascent:
- Email generates the highest conversion rate of all marketing challenges – meaning you get the best ROI from the time you put into email marketing.
- It creates an effortless way to engage your customers and build relationships with them.
- Email compels your audience to take some action.
- It incorporates your brand imaging, like your logo and language, to build recognition.
- Email marketing enables you to create personalized content.
Create and Share Relevant Content and Thought Leadership
Now that you have the tools in place and the email list growing, consider the type of content that you will communicate. Positioning yourself as a thought leader in your market will be an invaluable tool.
You're educated, working in the market, and supporting the industry. You have valuable knowledge and insight to share with people who are within your region. By offering your audience educational content and key information that’s tailored to their interests, you further establish your brand. You may even become the go-to real estate agent in your market.
How do you create high-quality thought leadership? Here are some ideas from SEMRush to get you started, including
- Create educational content that teaches would-be buyers and sellers about the process, the market, or the industry.
- Build out content that's thought-provoking, inspirational, or drives change, such as improving the community or the lives of those within it.
- Create opinion content that is relevant to the current marketplace or buying climate.
- Communicate industry research and insights from leading organizations that could impact your readers.
- Explore industry trends, whether that's exploring home pricing or the styles people are spending more on.
Thought leadership should be highly unique and very well written. Use your content as an opportunity to showcase who you are–your personality and approach to real estate. That way, when your client has a need to buy or sell a home, they know exactly who to turn to for help. It ensures your success in real estate.
How TotalBrokerage Changes the Game and Enables Agents to Build Brands
TotalBrokerage provides the real estate industry's most comprehensive CRM platform. Our software is built to scale your brand and business without requiring a lot of your time. TotalBrokerage’s powerful CRM feature makes it easy for agents to manage leads, automate follow-ups, and store contact information–all in one place.
Our CRM allows agents to create, send, and manage hundreds of emails per day, setting you free to grow and build relationships with new and existing prospects. It provides all of the tools agents need, including recording all "touches," providing a built-in HTML editor for ease of composing content and enabling personalization.
Stay connected to your network and automate digital communications with your prospective clients with TotalBrokerage CRM. That way, you can spend more of your time building relationships and less time in front of your computer. Get in touch to learn more.